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The following Terms and Conditions apply to orders placed via the YourWines™ website. If you do not agree to these terms and conditions, please do not use this site.

 

Terms and Conditions

This agreement is a contract between you (the 'customer') and YourWines™ Pty Ltd ABN 30 151 149 950 trading as YourWines.com.au.  YourWines™ Pty Ltd operates under Victorian Liquor License number 36122981 and owns the website www.YourWines.com.au and is the supplier of alcoholic beverages via this website.

Persons under 18 years of age are not permitted to place orders for alcohol.

YourWines.com.au supports the responsible service of alcohol.

The terms and conditions under which you may purchase products from YourWines.com.au are set out below.  Please read the following terms and conditions carefully before placing your order.

By completing the customer registration process and using the YourWines.com.au service, you acknowledge that you have read and understood these terms and conditions and agree to be bound by the terms and conditions of this Agreement.

 

Purchase Orders & Delivery of Goods

Delivery Area

YourWines.com.au delivers goods across Australia, with the exception of the Northern Territory and areas that are classified by the Australian Government as dry zones or Australian Islands that are classified as in International Waters. YourWines.com.au does not currently offer international shipping. Estimated delivery times vary between 2 and 10 days and delivery day or time cannot be guaranteed.

Order Placement

To place an Order with YourWines.com.au:

  1. Selecting Goods at the www.YourWines.com.au website, entering your Personal Details and pressing the "add to cart" and 'process order' button; or
  2. Selecting Goods and instructing www.YourWines.com.au by e-mail that you wish to purchase the Goods, and providing your Personal Details.

We cannot guarantee availability of all products at all times. In the event that a product is unavailable when you place your order, we shall contact you to arrange replacement, or another acceptable arrangement for the completion of your order.

All goods are offered subject to availability. We cannot guarantee the availability of specific vintages.

Where a wine vintage is not available, another vintage may be substituted.

We reserve the right not to accept any order and to limit products purchased to retail quantities.

All specials, promotions, discounts, clearance offers advertised on YourWines.com.au are available only while stocks last unless otherwise advertised.

Use of promotional codes sent with orders from time to time are subject to the following conditions:

Applies only to purchases made on www.yourwines.com.au; the discount is off the product price - it does not include shipping; Coupon is valid for one order only and only one Coupon per order may be used; This offer is not valid with any other YourWines promotion; This offer does not apply to bulk or wholesale orders; Not available on phone orders.

Authorised Receipt of Goods

If the delivery address is unattended at the time of delivery, an “article awaiting” card will be left, advising the customer of the next steps. This is unless express authority has been given by the customer to leave the goods unattended in a safe place and the driver deems it safe to do so.

Anyone at the Delivery Address who receives the Goods shall be presumed by YourWines.com.au to be authorised to receive the Goods on your behalf. Under Liquor Licensing Laws, customers must be 18 years of age in order to place and receive deliveries. For this reason, we reserve the right to leave an “article awaiting” card if proof of age cannot be provided at the time of delivery. We also reserve the right to refuse to leave goods unattended in the event the delivery driver is concerned that minors are in the vicinity of the premises.

By placing an order, the buyer confirms they are at least 18 years of age. If buying wine as a gift, the recipient must also be at least 18 years of age.

 

Risk and Title

Upon delivery of the goods to the customers chosen address, the risk and title of the goods passes to the customer. 

 

Returns and Refunds

Claims for any broken or damaged goods must be reported within 24 hours of delivery to customerservice@YourWines.com.au
If you are not satisfied with the quality of the Goods you have received from YourWines.com.au contact us by email customerservice@YourWines.com.au within two weeks of receipt of goods. 

Returns: Where wine is to be returned YourWines.com.au will arrange to collect the wine from the buyer at a mutually convenient time. The buyer must keep the wine in a safe and proper manner and take reasonable care of it. Wine should be returned in its original packaging or packed to avoid breakage during transport back to YourWines.com.au.

Refunds: If a refund of product is deemed appropriate, YourWines.com.au will refund within 30 days of return of product to our warehouse.

 

Price of Goods & Payment

Price of Goods

The price the customer will pay for goods ordered will be the price specified on the product list plus delivery fees to ship the goods to the specified destination.  All prices quoted are in Australian Dollars and include GST.  Price variations do occur, the price paid will be the price quoted on the date of order.

Method of Payment

YourWines.com.au accepts payment by MasterCard, Visa and PayPal.

Payment must be received in full before goods are dispatched. 

 

Liquor Licensing Act

WARNING: Victorian Liquor Control Reform Act 1998: It is an offence to supply alcohol to a person under the age of 18 years (Penalty exceeds $8,000), for a person under the age of 18 years to purchase or receive liquor (Penalty exceeds $700)

The sale of liquor pursuant to the offer to purchase form the YourWines.com.au website is made at our licensed premises attached to Victorian License number 36122981. Your contract of sale is with YourWines.com.au and your offer to purchase is subject to acceptance of your offer by the holder of the liquor license, certification and evidence of you being over 18 years of age, the availability of stock and the liquor which is the subject matter of your offer being ascertained and appropriated at the above mentioned licensed premises.

 

Intellectual Property

The material displayed on YourWines.com.au is subject to copyright owned by YourWines™ Pty Ltd and is protected by law.  Visitors to the website must not do anything to prejudice the rights of the logo or graphics associated with the YourWines.com.au brand.

Copyright: All content included on this site, including but not limited to text, graphics, logos, button icons, award icons, images and software is the property of YourWines™ Pty Ltd trading as YourWines.com.au is protected by the Commonwealth of Australia Copyright Act 1968 and other international copyright laws.

Permission is granted to display and download or print portions of the material from the site solely for your own non-commercial use or to place an order with YourWines.com.au.

Any improper use, including but not limited to the reproduction, modification, distribution, transmission, re-publication or display of the content on this site is strictly prohibited.

Third-party links and content: YourWines.com.au may provide links or references to third party websites (Third Party Linked Sites) or display material sourced from a third party (including a product supplier or consumer) (Third Party Material). YourWines™ Pty Ltd is not responsible for and does not endorse the content of Third Party Linked Sites or Third Party Material, any use (or misuse) of information you may supply to or obtain from a Third Party Linked Site or any Third Party Material, or for any goods or services offered via Third Party Linked Sites. YourWines™ Pty Ltd does not warrant or represent the accuracy, utility or any other characteristic of Third Party Material or information or content appearing on Third Party Linked Sites. YourWines™ Pty Ltd is not a party to or responsible for any transactions you may enter into with third parties, even if you learn of such parties (or use a link to such parties) from this website.

 

Security

If you (the customer) are issued with a password by YourWines.com.au you agree to take responsibility for the safekeeping of your password. If any unauthorised person uses your password you are liable for their use and you agree to release and forever indemnify YourWines.com.au in relation to any liability howsoever arising out of the unauthorised use of your password.

 

Notification of Changes

YourWines.com.au may add to, delete, or otherwise change any of the terms of this Agreement without notice.  In case of a modification, the pre-existing terms and conditions continue to apply to any products ordered via the website before the change takes effect.

 

Liability Disclaimer

The information, software, products, and services included in or available through the YourWines.com.au web site may include inaccuracies or typographical errors. Changes are periodically added to the information herein. YourWines.com.au and/or its suppliers may make improvements and/or changes in the YourWines.com.au website at any time. Advice received via the YourWines.com.au web site should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

YourWines.com.au and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the YourWines.com.au website for any purpose. To the maximum extent permitted by applicable law, all such information, software, products, services and related graphics are provided "as is" without warranty or condition of any kind. YourWines.com.au and/or its suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

To the maximum extent permitted by applicable law, in no event shall YourWines.com.au and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the YourWines.com.au website, with the delay or inability to use the YourWines.com.au website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the YourWines.com.au website, or otherwise arising out of the use of the YourWines.com.au website, whether based on contract, tort, negligence, strict liability or otherwise, even if YourWines.com.au or any of its suppliers has been advised of the possibility of damages. Because some states/jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you. If you are dissatisfied with any portion of the YourWines.com.au web site, or with any of these terms of use, your sole and exclusive remedy is to discontinue using the YourWines.com.au website.

Service contact: info@YourWines.com.au

 

Privacy and Security

YourWines.com.au has a clear privacy and security policy.

 

Viruses

You are responsible to protect your computer from malicious or destructive content and programs such as viruses, worms and Trojans, and to protect your information as you deem appropriate.

Use of the website: You agree to comply with all applicable domestic and international laws (including common law) applicable to your use of the website. Without limitation, you agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of the website, including, but not limited to, by uploading or transmitting through the website any viruses, worms, trojans or other potentially destructive programs designed to interfere with, interrupt or disrupt the normal operating procedures of the website or any computer. You must not post on the website any material that is abusive, defamatory, obscene, contrary to law or to the rights of any party. YourWines.com.au may block/delete from the website any material posted to the website that YourWines.com.au decides contravenes that requirement. You must not impersonate or misappropriate the identity of another person. You must not attempt to use the website or any of its content to solicit others to participate in any organisation or commercial on-line service. Use of the website in contravention of these Terms may result in you being banned from the website, being liable to YourWines.com.au for breach of contract and/or infringing applicable law.

 

Applicable Law

These Terms are governed by the law of Victoria, Australia. The parties submit to the non-exclusive jurisdiction of the courts of Victoria and its appellate courts.